Franchise Management Services Inc, a Franchisee of Dunkin' Brands, Inc.

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Operations Director

We are always looking for motivated, enthusiastic people to join our growing team.

  •  Manage a sizable, geographically dispersed network of stores
  •  Develop district, store, and assistant managers who exceed guest expectations, grow sales and maximize profit by rigorously selecting, diligently training and thoughtfully coaching and mentoring staff
  •  Implement incentives to improve speed of service and product quality
  •  Ensure all stores are adequately staffed with quality Team Members and Shift Supervisors
  •  Develop and implement monthly payroll budgets
  •  Develop and implement monthly and quarterly food cost targets
  •  Implement all local and national Marketing
  •  Develop and implement initiatives to drive sales growth
  •  Maintain management depth by regularly planning for succession, actively recruiting and critically selecting internal and external management candidates
  •  Maintain Food Safety Standards and implement Food Safety Initiatives
  •  Manage each district's P&L including cost of goods sold and operating expenses
  •  Follow up on all customer and employee complaints and ensure necessary corrective measures at store level
  •  Coordinate all activities associated with timely new store openings
  •  Familiarity with Excel, Word, Quick Books required

Did we mention the free coffee?

Fill out our online application and start your new career today.



  • Industry Leading Salary
  • Bonus 20%
  • Health Insurance
  • 401K
  • Sick Leave
  • Auto
Employment Hotline 866-743-6076